Please read these carefully before engaging with us. If you do not agree with any part of these Terms, you are prohibited from using our Services:
1. Service Overview
Pro Tech BD offers a variety of digital and Tech services including web development, graphic design, SEO and digital marketing. By using our Services, you agree that we are providing professional advice, tools and solutions tailored to your business needs.
2. User Responsibilities
You agree to provide accurate, current and complete information when engaging with Pro Tech BD. It is your responsibility to maintain the confidentiality of any account details and passwords, and you agree to notify us immediately of any unauthorized access. You must ensure that your use of our Services complies with all applicable laws and regulations.
3. Intellectual Property
All content including logos, text, graphics, images and software provided by Pro Tech BD is owned or licensed by us. You may not copy, distribute, modify or create derivative works from our content without prior written permission. However, materials you provide for your project (such as logos or custom content) remain your intellectual property.
4. Confidentiality
Pro Tech BD agrees to keep all information shared by clients confidential and will not disclose any proprietary or sensitive information to third parties without prior consent. This includes business information, marketing strategies and technical specifications provided during the project.
5. Project timeline and deliverables
We will work with you to establish a project timeline and deliverables. Pro Tech BD is committed to providing high-quality services within the agreed timeframe, but unforeseen circumstances may cause delays.
6. Payments and Fees
All projects require a clear agreement on payment terms before starting. Payments are usually split into milestones, requiring an upfront deposit. If payment is delayed or not received, Pro Tech BD reserves the right to close the project until the outstanding fees are settled.
7. Amendments and Changes
Pro Tech BD allows a certain number of revisions as part of the project scope. Any additional revisions beyond the agreed scope may incur additional charges. We aim to meet your expectations, but any major changes in project scope after work has begun may require a renegotiation of terms.
8. Termination
Upon termination, you agree to pay for any work completed up to the date of termination. If you fail to fulfill your obligations under these Terms, including non-payment or failure to provide required project information, Pro Tech BD may terminate the Agreement.
9. Limitation of Warranties and Liability
Pro Tech BD strives to provide excellent service but does not warrant that its services will be error free or uninterrupted. In no event shall Pro Tech BD be liable for any indirect, incidental or consequential damages arising out of the use of our services.
10. Third Party Tools and Services
Pro Tech BD may use third-party tools or services as part of project delivery. We are not responsible for the functionality, accuracy or reliability of these third-party tools and their use is subject to their respective terms.
11. Governing Law
These Terms are governed by the laws of Pro Tech BD, without regard to its conflict of law provisions. Any dispute arising out of these Terms shall be resolved through mediation or arbitration prior to litigation.
12. Modification of Terms
Pro Tech BD reserves the right to update these Terms at any time. Any changes will be posted on our website, and your continued use of our Services after any updates constitutes acceptance of the revised terms.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us via info@protechbd.com or our website.